نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشیار مدیریت، گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران
2 گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران
چکیده
کلیدواژهها
عنوان مقاله [English]
نویسندگان [English]
implementing reverse logistics in supply chains. Industry 4.0, through fundamental changes in production processes, has created opportunities to enhance reverse supply chains across various industries, particularly in the ceramic and tile sectors. This study aimed to identify and analyze the factors affecting reverse supply chains in the ceramic and tile industries in the era of Industry 4.0, employing the DEMATEL method and Interpretive Structural Modeling (ISM). The present research is applied in nature, and data collection followed a descriptive-survey approach. Data were gathered from both library and field sources and validated using expert opinions.In this study, 38 influencing factors were identified across nine categories: management, infrastructure, regulations, market, technology, environment, economy, organization, and human resources. To examine the relationships among these factors, purposive expert sampling was employed, selecting 20 managers from the ceramic and tile industries in Meybod County as the target population, of whom 13 completed and returned the questionnaires. First, the DEMATEL method was applied to analyze the interrelationships and mutual influences among the factors, and subsequently, Interpretive Structural Modeling was used to categorize the factors into hierarchical levels. The findings indicated that management exerts the greatest influence, with other factors positioned at subsequent levels. The results suggest that implementing a reverse supply chain in this industry can contribute significantly to reducing environmental impacts and promoting sustainable development.
کلیدواژهها [English]
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