تحلیل روابط علّی و ساختاری عوامل مؤثر بر توسعه زنجیره تأمین معکوس در بستر انقلاب صنعتی چهارم با رویکرد ترکیبی ISM–DEMATEL

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استاد گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران.

2 دانشجوی دکتری مدیریت صنعتی، گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران.

چکیده

رقابت روزافزون و ضرورت حفظ محیط‌زیست، اهمیت اجرای لجستیک معکوس در زنجیره تأمین را افزایش داده است. صنعت 4.0 با تغییرات بنیادین در فرآیندهای تولید، فرصت‌هایی را برای ارتقای زنجیره تأمین معکوس در صنایع مختلف، به‌ویژه صنایع کاشی و سرامیک فراهم کرده است. این پژوهش با هدف شناسایی و تحلیل عوامل مؤثر بر زنجیره تأمین معکوس در صنایع کاشی و سرامیک در عصر صنعت 4.0 انجام شد و از روش دیمتل و مدل‌سازی ساختاری-تفسیری بهره برد. مطالعه حاضر از نوع کاربردی و روش گردآوری داده‌ها توصیفی-پیمایشی است. داده‌ها از طریق منابع کتابخانه‌ای و میدانی جمع‌آوری و با استفاده از نظرات خبرگان اعتبارسنجی شدند. در این پژوهش، ۳۸ عامل مؤثر در 9 دسته شامل مدیریت، زیرساخت، قوانین، بازار، فناوری، محیط‌زیست، اقتصاد، سازمان و منابع انسانی شناسایی شدند. برای بررسی روابط میان این عوامل، از روش خبره‌گزینی هدفمند استفاده شد و ۲۰ نفر از مدیران صنایع کاشی و سرامیک شهرستان میبد به ‌عنوان جامعه هدف انتخاب شدند که از میان آن‌ها ۱۳ نفر پرسشنامه را تکمیل و ارسال کردند. ابتدا با استفاده از روش دیمتل روابط و میزان تأثیرگذاری متقابل عوامل تحلیل شد و سپس با بهره‌گیری از مدل‌سازی ساختاری-تفسیری عوامل سطح‌بندی گردیدند. یافته‌ها نشان داد که عامل مدیریت بیشترین تأثیر را دارد و سایر عوامل در سطوح بعدی قرار گرفته‌اند. نتایج پژوهش نشان می‌دهد که پیاده‌سازی زنجیره تأمین معکوس در این صنعت می‌تواند به کاهش اثرات زیست‌محیطی و توسعه پایدارکمک کند.

کلیدواژه‌ها


عنوان مقاله [English]

Analysis of Causal and Structural Relationships among Factors Influencing the Development of Reverse Supply Chain in the Context of the Fourth Industrial Revolution Using an Integrated ISM–DEMATEL Approach

نویسندگان [English]

  • Hossein Sayyadi Tooranloo 1
  • Zahra Abbasi Meybodi 2
1 Professor, Department of Management, Faculty of Humanities, University of Meybod, Meybod, Iran.
2 PhD Student, Industrial Management, Department of Management, Faculty of Humanities, University of Meybod, Meybod, Iran.
چکیده [English]

implementing reverse logistics in supply chains. Industry 4.0, through fundamental changes in production processes, has created opportunities to enhance reverse supply chains across various industries, particularly in the ceramic and tile sectors. This study aimed to identify and analyze the factors affecting reverse supply chains in the ceramic and tile industries in the era of Industry 4.0, employing the DEMATEL method and Interpretive Structural Modeling (ISM). The present research is applied in nature, and data collection followed a descriptive-survey approach. Data were gathered from both library and field sources and validated using expert opinions.In this study, 38 influencing factors were identified across nine categories: management, infrastructure, regulations, market, technology, environment, economy, organization, and human resources. To examine the relationships among these factors, purposive expert sampling was employed, selecting 20 managers from the ceramic and tile industries in Meybod County as the target population, of whom 13 completed and returned the questionnaires. First, the DEMATEL method was applied to analyze the interrelationships and mutual influences among the factors, and subsequently, Interpretive Structural Modeling was used to categorize the factors into hierarchical levels. The findings indicated that management exerts the greatest influence, with other factors positioned at subsequent levels. The results suggest that implementing a reverse supply chain in this industry can contribute significantly to reducing environmental impacts and promoting sustainable development.

کلیدواژه‌ها [English]

  • Reverse supply chain
  • Industry 4.0
  • DEMATEL
  • ISM
  • Ceramic and Tile Industries
منابع
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