Supply Chain Intelligence Requirements Analysis in Iranian small and medium-sized companies

Document Type : Original Article

Authors

1 Master’s Program, Department of Industrial Management and Technology, Faculty of Management, Kharazmi University, Tehran

2 Assistant Professor, Department of Management, Faculty of Administrative Sciences and Economics, Arak University, Arak, Iran

10.22075/svcm.2025.39419.1063

Abstract

The use of digital technologies in supply chain management leads to more efficient, agile and lean practices. In order to achieve greater competitive advantage, supply chain intelligence is fundamentally essential. Because in today's competitive environment, it is not companies that compete with each other, but their supply chains. Therefore, digital supply chain is the concept that has attracted the most attention to make the supply chain more effective. In recent years, the process of digitalization, with the help of information and communication technology, has been a crucial factor in gaining competitive advantage. Retail, steel manufacturing, food packaging, and construction are among the industries that have begun the process of digitizing their businesses. The term digitization refers to a modern business strategy that goes beyond the single, limited application of technology and involves the systematic and widespread implementation of technology. Digital technologies refer to a set of electronic tools and systems designed to create, store, process, and transmit information digitally. These technologies include software, hardware, networks, and information systems, and can help facilitate communication, automate processes, and analyze data. Digital technologies include 3D printers, robots, artificial intelligence, big data analytics, cloud computing, cybersecurity, the Internet of Things, augmented and virtual reality, and digital twins. However, digitalization is still an emerging phenomenon that requires more administrative insight. Many companies have begun initial efforts to apply smart technologies to their supply chain processes, but the overall transformation of companies towards digitalization is still in its infancy. For effective digital transformation, the organization must create the necessary innovative environment to enable effective action, performance, and continuous improvement, and maintain the necessary enthusiasm and trust among employees.

Keywords

References

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Strategic Value Chain Management
Volume 3, Issue 1 - Serial Number 8
Research papers
In Progress
May 2026
Pages 79-107

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History

  • Receive Date: 16 October 2025
  • Revise Date: 22 November 2025
  • Accept Date: 22 December 2025
  • Publish Date: 21 April 2026

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